Retain more revenue, delight your customers
With Loop, returns don't always equal refunds.
On average our brands retain revenue on 40% of exchanges. Using features like Shop Now and Bonus Credit, you can incentivize more exchanges and make the process hassle-free for your customers at the same time.
They get a product they love. You retain customers and revenue.
The easiest return experience imaginable
Loop already offers the most seamless digital return experience available on Shopify.
With the Happy Returns integration, now you can give shoppers the convenience of box free, label-free returns.
Your customers can take their item to one of 10,000+ dropoff locations nationwide, scan a QR code, and be on their way.
Save on reverse logistics and support costs
Returns shipping costs eat away at your margins and support inquiries weigh your staff down.
With Happy Returns on Loop, you'll combine return shipments with multiple merchants to avoid single shipments and reduce return costs, saving you as much as 40% on reverse logistics.
Plus, by initiating refunds at dropoff, shoppers don't need to contact your support team to check the status of their return.
Make returns more sustainable
Ecommerce isn't perfect.
Returns happen, and unfortunately with returns comes waste. But Happy Returns x Loop can help you take meaningful steps to reduce your environmental impact.
On average, only 1 shipment goes out for every 17 Return Bar returns.
And by replacing cardboard boxes with reusable totes, you'll curb the amount of waste caused in the returns process.
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